Privacy Policy

Reynolds Pest Control (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website and customer communications.

Information We Collect

We may collect contact information such as your name, phone number, email address, service address, pest control needs, billing information, and messages you submit through forms, calls, texts, or email.

How We Use Information

We use information to respond to quote requests, schedule and provide pest control services, process payments, communicate with customers, improve our services, and comply with legal or operational requirements.

Sharing Information

We do not sell your personal information. We may share information with service providers and operational systems only as needed to deliver services, process payments, send notifications, or comply with applicable law.

Communications

Submitting a service request allows us to respond about that request by phone or email. Our website forms offer a separate, optional checkbox for texts about your quote request and related scheduling, including automated messages. Merely providing a phone number does not select that checkbox. This service-text consent does not enroll you in marketing campaigns and is not required to purchase services, request a quote, or receive an offer. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms.

Mobile information and SMS opt-in consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. We may provide this information to messaging and operational service providers, including Podium, only as needed to support our communications and services.

Text-Message Consent Records

We record your form choice, phone number, source page, receipt timestamp, and applicable disclosure text and version in our lead-notification records. These records help us honor communication preferences and document consent. Contact us if you want to update your preferences or ask about your information.

Data Security

We use reasonable safeguards to protect customer information. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.

Contact

For privacy questions, contact Reynolds Pest Control at info@reynoldspestcontrol.com or call 801-885-4296.